Copy of Return Policy

Thank you for choosing MAX for your gym wear needs. We take pride in creating custom t-shirts tailored to your order, ensuring each piece is as unique as your fitness journey. Due to the custom nature of our products, we do not accept returns. However, your satisfaction is our top priority, and we stand behind the quality of our apparel.

Quality Guarantee While we do not accept returns, we understand the importance of receiving a product that meets your expectations and our high standards. If you encounter any quality issues with your purchase, please don't hesitate to contact us within 14 days of receipt. Here’s how we address concerns:

  • Contact Us: Reach out to our support team at info@maxflex.us with a description of the issue and photos documenting any defects or concerns. Please include your order number to expedite the process.

  • Quality Review: Our team will assess the issue promptly. If the problem is deemed a result of our production process, we will take immediate steps to remedy the situation.

  • Resolution: Depending on the nature of the issue, we may offer a replacement of the defective item at no additional cost to you or provide an alternative solution tailored to your situation. Please note, replacements are subject to the same production time as regular orders.

Limitations: Please be aware that variations in size, color, or design due to the digital representation on our website or the custom nature of our production process are not considered defects. However, we strive to accurately represent our products and will work with you to ensure your satisfaction.

Contact Information: For any questions or concerns regarding your order or our return policy, please contact us at info@maxflex.us. Our team is dedicated to supporting your fitness journey and ensuring you are delighted with your MAX experience.